Mobile Banking app UX/UI Design case

Customer:

AccessBank

Country:

Azerbaijan

Project Status:

Delivered to Production in 2021

Project overview

Development of the new Mobile Banking App for retail clients.

Our task was to create a mobile application design starting from idea to final testing. We managed to create a full-fledged competitive fintech product on the market in tiny cooperation with the development team from the bank side.

Project stages

10 days

Stage #1
Analysis and research
01. Business analysis and requirements gathering
02. Analysis of business and technical limitations of the product
03. Competitive environment analysis (other banks in Azerbaijan)
04. Key functionality identification and prioritization

20 days

Stage #2
User Experience Design
01. Development/adjustment of Customer Journey Maps, User Flows for the main functionality and information architecture development
02. Lo-Fi wireframes development

30 days

Stage #3
Prototyping
01. Static and dynamic (clickable) prototypes development based on CJM and wireframes
02. Testing of the clickable prototype with the focus group (the focus group was provided by the Client)
03. Prototype tuning based on the feedback.

40 days

Stage #4
User Interface Design
01. User interface design development taking into account corporate brand book
02. Design Elements Library development
03. Screens and graphic elements of the mobile app delivering

UX solutions research through wireframes

We built all key flows inside the interface at this stage. As a result, we were able to significantly improve the following design process.

Onboarding

Despite various tech challenges, we made quick authentication for users inside the application.

Products dashboard preview

A quest for simplicity and a better experience for personal finance management.

What if you could manage your money super-easy?

We design a simple and clean dashboard with the ability to view information about cards, loans, deposits, goals in one click.

Loans

Easy to use interface that will help customers to apply for a loan without much hassle.

Card issuing

Card issuing is actually the moment when a user becomes a client of the bank. It should be as simple as ordering some pizza, from the first click to receiving a physical card in your pocket.

Card management

The Object-Oriented design approach (OOUX) helps users by focusing on consistency in recognizable objects. Using OOUX we deliver enough information for intuitive and fast use of the application. All important and informative blocks are available to the user on the screen of cards and account details.