# Design and development case    CRM Software

## B2B online lending platform for export-oriented businesses.

### UX/UI Design    and Development

#### Team:
UX/UI designer, solution architect, front-end developer, back-end developer, DevOps engineer, product manager.

#### Context:
FidÚ uses factoring technology to offer a simple, transparent, and automated solution through digital channels covering the SME finance market.

#### Solution:
We have developed new specialized software, a financial service for manufacturers and suppliers trading on deferred payment terms.

Client:
Fidu Trade Ltd.

Location:
Bulgaria (EU)

Results:
Responsive Web Application

Periode:
2021-2022 (6 months)

Website:
[app.fidutrade.com](https://app.fidutrade.com/)

### Our Contributions_
- UX Design
- Prototyping
- Interaction Design

- UI Design (Design system)
- Fullstack development
- Quality Assurance

### Overview_
Fidu Trade turned to Metryus with a request to develop the MVP of a future online lending platform for small and medium enterprises.

The product was initially focused on the Bulgarian market and must have been ready for further internationalization. After a series of prototyping sessions and design discussions, the scope for the MVP was approved and handed to the development team.

The development phase lasted eight sprints 2-weeks long each, resulting in a ready-to-market platform that included a complex branching onboarding and the lending request processing between multiple parties.

### Registration_
- Accessible design
- Clear process
- Mobile adaptation
- Live support
- Resumable process

### Supplier onboarding_
A supplier is a company that sells goods or services to its buyers on credit, which means its buyers do not pay immediately.

### Add new transaction_
The supplier requests invoice financing get scored and requests invoice financing or invoice insurance.

### Add new transaction_
The supplier requests invoice financing get scored and requests invoice financing or invoice insurance.

### Buyer conversation_
The buyer receives notifications about financing or insurance operation over invoices issued against him and gives his consent.

### Introducer scope_
The introducer refers to the supplier companies, follows operations they make with Fidù, and receives a commission for its successful operations through the platform.

### Admin supervision_
- Data validation
- Transaction control
- Secure operations

The introducer refers to the supplier companies, follows operations they make with Fidù, and receives a commission for its successful operations through the platform.

### UI design system_
The set of standards, patterns, and elements to manage design at scale by reducing redundancy while creating a shared language and visual consistency across different pages.

#### FIDU Trade CRM Software Solution

B2B online lending platform for export-oriented businesses.